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Booking
Arrival 
Departure 
Type 
FAQ

Frequently Asked Questions

Why booking here and not somewhere else ?

Quality
Setting, charm, cleanliness, comfort : a human size campsite with space
Quality over quantity

Service
Bookings, host… no worries
We take care of you

A fare price for our customers
A fare price for our customers with reasonable prices

A sustainable campsite
A real sustainable strategy with the certification Ecolabel EU

Ecolabel Européen

Does the campsite accept visitors ?

No.
The campsite does not allow any visitors to the campsite.

Can we eat ?

Yes we have a Bar- Glacier- Restaurant.
The restaurant is only open in the evening from June to the end of August.

As part of our eco-labeling approach, we offer plastic-free, fresh and seasonal, and homemade products.

Can we rent bicycles ?

Yes.
We offer adult, child and electric bikes for hire.

You can access the greenway directly from the campsite.

Where is the campsite located ?
  • 9 km from the old town of Annecy : 30 minutes by bike
  • 500 m from Lake Annecy
  • Direct access to the cycle path of Lake Annecy
Does this campsite accept VACAF vouchers ?

No.
This campsite does not accept VACAF vouchers

What methods of payment are accepted ?
  • Credit card
  • Cash

Checks are not accepted.

Does this campsite accept pets ?

No. Animals are prohibited in rental and pitches

Animals prohibited

What to do in case of late arrival ?

May – June – September
Late arrivals are not possible

July August
Arrivals must be during campsite opening hours. In the event of late arrival, the customer must notify the campsite team of their return by email or telephone no later than midday on the day of arrival.

Phone :  +334 50 68 67 93

What are the departure times ?

The departure times are as follows:

  • For rentals : before 10:00 a.m. unless you have subscribed to the Cleaning package before 9:00 a.m.
  • For pitches : before 11:30 a.m.
What are the arrival times ?

The arrival times are as follows :

Low season : from 15 may to 6 july and from 24 august to 23 september

  • For rentals : from 3:00 p.m. to 6:30 p.m.
  • For the pitches : from 2 p.m. to 6.30 p.m.

High season : from 7 july to 23 august

  • For rentals: from 4 p.m. to 7 p.m.
  • For the pitches: from 1:30 p.m. to 7:00 p.m.
Is there air conditioning in the accommodations

Our accommodations are not equiped with air co :

  • Air co has a very bad impact on climate because it increases the outside air temperature.
  • We are certified EU ECOLABEL engaged in climate protection.
Is there Wi-Fi ?

WI-FI is available free of charge throughout the campsite but limited (2 connections per family), Lac d’Annecy Camping considerably limits WI-FI waves, to protect biodiversity.

Are minors accepted in the campsite ?

Any rental request made by a minor or including unaccompanied minors and their legal representative cannot be accepted.

Which vehicles are authorized for mobile home stays ?

Only class 1 vehicles are accepted.
Class 2 and 3 vehicles are prohibited in mobile home parking spaces.